Heartburn, Stomach Acid and Indigestion FAQ

ENO^® POWDER FAQs

What does ENO® powder contain?

The active ingredients of ENO^® powder are sodium carbonate, sodium bicarbonate and citric acid.
What is ENO® powder used for?

ENO^®powder is used for the temporary relief of heartburn, acid indigestion, sour stomach and upset stomach due to these symptoms.
What is the right dose of ENO® powder?

For adults and children ages 12 and older, dissolve one sachet (5 g) or one spoonful of powder (5ml) in one cup of water. A second dose may be taken after 2-3 hours. Do not take more than two times a day.
How long can I use ENO® powder for?

Do not take this medicine for more than 14 days. If your symptoms worsen or persist, please consult your doctor.
How do I consume ENO® powder?

Dissolve contents of one sachet of ENO^® powder or one 5ml spoonful of powder in a glass of water and consume immediately.
Do you need to drink ENO® solution immediately when the bubbles are there?

Yes, it is recommended you consume ENO^® immediately.
Does ENO® solution lose effectiveness if I drink it once the bubbles settle down?

No, there is no effect on product performance in such a case. But it is recommended you consume ENO^® immediately.
Should I mix ENO® powder with cold water or room-temperature water?

ENO should be mixed preferably with room-temperature water.
Does ENO® powder prevent acidity?

No, ENO^® powder does not prevent acidity. ENO^® helps with the temporary relief of heartburn, acid indigestion, sour stomach and upset stomach due to these symptoms.
Can ENO® powder be taken for indigestion or gas?

No, ENO^® powder is not recommended for indigestion or gas. ENO^® is indicated to help relieve heartburn, acid indigestion, sour stomach and upset stomach due to these symptoms.
Does ENO® powder provide relief in 6 seconds?

No, ENO^® powder starts to work on acid in the stomach in 6 seconds. This does not mean relief in 6 seconds. Relief may take some time and may vary from person to person.
Can ENO® powder be given to children?

ENO^® powder is indicated for adults and children ages 12 and older.
Under what medical conditions can I not take ENO® powder?
Do not take ENO^® powder if you have any of the following conditions:

liver, heart, or kidney problems

high blood pressure

an allergy to any ingredient in ENO^®

are on a low sodium diet

Consult your doctor before taking this product if you have any medical condition, are taking any medicines and/or are pregnant or breastfeeding.
What are the warnings and precautions for taking ENO® Powder?
Do not exceed the stated dose.

Do not take this medicine for more than 14 days

If you symptoms persist or worsen, please consult your doctor

This product reduces the acidity of your stomach and may interfere with how other medications are absorbed – therefore, please take other medications at a different time of the day.

Consult your doctor before taking this product if you have any medical condition, are taking any medicines and/or are pregnant or breastfeeding.
Can I take ENO® powder when I am taking other medications?

This product reduces the acidity of your stomach and may interfere with how other medications are absorbed – therefore, please take other medications at a different time of the day. Consult your doctor before using this product if you are taking any other medicines.
Can I take ENO® powder when I have stomach pain?

ENO^® powder is indicated for the symptomatic relief of heartburn, acid indigestion, sour stomach and upset stomach due to these symptoms. Consult your doctor before using this product if you have any medical condition.
Can I mix ENO® powder in some other liquid, like fruit juice, instead of water?

Please use ENO^® powder as recommended on the product label: Dissolve one sachet (5g) or one spoonful (5ml) of ENO in a glass of water. Mixing the product with other liquids may alter the properties of the product.
Can you take ENO® powder during pregnancy?

Consult your doctor before taking this product if you are pregnant or breastfeeding.
What should I do if I’ve taken more than the recommended dose of ENO® powder?

In the event of overdose, seek medical advice.
Can I continue to use ENO® powder past the expiration date on the package?

Do not use ENO^® powder if it has passed its expiration date.

ENO^®TUMS FAQs

What does ENO® Tums contain?

The active ingredient for the tablets is calcium carbonate.
What are ENO® Tums used for?

ENO^® Tums are used for the temporary relief of heartburn, acid indigestion, sour stomach and upset stomach due to these symptoms.
What is the right dose of ENO® Tums?

Take two to four tablets as symptoms occur, or as directed by a doctor. Do not take more than 10 tablets in a 24-hour period.
How long can I use ENO® Tums for?

Do not take this medicine for symptoms that persist for more than 14 days, unless advised by a doctor.
Can ENO® Tums be taken for indigestion or gas?

No, ENO^® Tums are not recommended for indigestion or gas. ENO^® Tums are indicated to help relieve heartburn, acid indigestion, sour stomach and upset stomach due to these symptoms.
Can ENO® Tums be given to children?

ENO^® Tums are indicated for adults and children ages 12 and older.
Under what medical conditions can I not take ENO® Tums?
Do not take ENO^®Tums if you have any of the following conditions:

Elevated calcium levels in the blood or urine

an allergy to any ingredient in ENO^®Tums

Consult your doctor before taking this product if you have any medical condition, are taking any medicines and/or are pregnant or breastfeeding.
What are the warnings and precautions for taking ENO® Tums?
Do not exceed the stated dose.

Do not take this medicine for more than 14 days

If you symptoms persist or worsen, please consult your doctor

This product reduces the acidity of your stomach and may interfere with how other medications are absorbed – therefore, please take other medications at a different time of the day.

Consult your doctor before taking this product if you have any medical condition, are taking any medicines and/or are pregnant or breastfeeding.
Can I take ENO® Tums when I am taking other medications?

This product reduces the acidity of your stomach and may interfere with how other medications are absorbed – therefore, please take other medications at a different time of the day. Consult your doctor before using this product if you are taking any other medicines.
Can I take ENO® Tums when I have stomach pain?

ENO^®Tums is indicated for the symptomatic relief of heartburn, acid indigestion, sour stomach and upset stomach due to these symptoms. Consult your doctor before using this product if you have any medical condition.
Can I take ENO® Tums during pregnancy?

Consult your doctor before taking this product if you are pregnant or breastfeeding.
What should I do if I’ve taken more than the recommended dose of ENO® Tums?

In the event of overdose, seek medical advice.
Can I continue to use ENO® Tums past the expiration date on the package?

Do not use ENO^®Tums if it has passed its expiration date.

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Please see the PAIA manual.

Consumer safety is always of the highest priority in GSK Consumer Health. Reports relating to safety are investigated and reported to the authorities by GSK as appropriate. Always use this product in accordance with the labelled instructions. To report an adverse event or complaint, please contact GSK on consumer.careline@gsk.com, aereporting.za@gsk.com

S0 ENO ACTIVE FRUIT SALT REGULAR (POWDER). Each 5,0 g dose contains: Sodium Bicarbonate 2,32 g; Anhydrous Citric Acid 2,18 g; Sodium Carbonate 0,50 g, Reg. No.: Y/11.4/185. Namibia: NS0 Reg. No: 12/11.4/0054. Botswana: S4 Reg. No.: BOT1703153. Zambia Reg. No.: 025/016.

S0 ENO ACTIVE FRUIT SALT ORANGE (POWDER). Each 5,0 g dose contains: Sodium Bicarbonate 2,29 g; Anhydrous Citric Acid 2,16 g; Sodium Carbonate 0,50 g. Reg. No.: Y/11.4/187.

Bottles containing 100 g and 200 g. Packs of 72 x 5 g sachets. Travel packs of 10 x 5 g or 20 x 5 g sachets.

S0 ENO ACTIVE FRUIT SALT (POWDER) Each 5,0 g dose contains: Sodium Bicarbonate 2,29 g; Anhydrous Citric Acid 2,16 g; Sodium Carbonate 0,50 g; ***Cooling Flavour Evercool. Reg no.: Y/11.4/186.

S0 ENO ACTIVE FRUIT SALT MINT FLAVOUR (POWDER) Each 5,0 g dose contains: Sodium Bicarbonate 2,32 g; Anhydrous Citric Acid 2,18 g; Sodium Carbonate; 0,50 g; ***Cooling Flavour Evercool. Reg no.: Z/11.4/13.

***Cooling sensation

S0 ENO TABLETS ORANGE FLAVOUR (Antacid Chew Tablets). Each tablet contains: Calcium Carbonate 500 mg. Reg no.: M/11.4/6. Namibia: NS0 Reg. No: 17/11.4/0018. Zimbabwe: Reg. No: 97/16.1/3202. Botswana: S3 Reg. No: BOT1703156.

S0 ENO TABLETS PEPPERMINT FLAVOUR (Antacid Chew Tablets). Each tablet contains: Calcium Carbonate 500 mg. Reg no.: M/11.4/23. Namibia: NS0 Reg. No: 17/11.4/0019. Zimbabwe Reg. No: 97/16.1/2932. Botswana: S3 Reg. No: BOT1703151.

Relief from heartburn and acid indigestion.

1. 6 symptoms of heartburn. List of 6 Symptoms: 1. Bitter or sour taste in mouth 2. Burning sensation in throat 3. Burning sensation in chest 4. Burning sensation in stomach 5. Stomach discomfort 6. Heaviness**

** Due to acid indigestion or gastric acid

Reference: Roger Jones and Karen Ballard. Healthcare seeking in gastro-oesophageal reflux disease: a qualitative study. European Journal of Gastroenterology & Hepatology 2008, 20;260-275. FDA, 21CFR331.11(d), 2019.

ENO gets to work in 6 seconds*: *Johnson S and Suralik J. A Comparison of the Effect of Regular ENO and Placebo on Intragastric pH. Practical Gastroenterology 2009, 28-32.

GlaxoSmithKline Consumer Healthcare South Africa (Pty) Ltd. Co. 39 Hawkins Avenue, Epping Industria 1, 7460, Cape Town. Reg. No.: 2014/173930/07. For full prescribing information refer to the professional information approved by the medicines regulatory authority. Always read label before use. All trademarks are owned by or licensed to the GSK group of companies. For any further information, including safety, please contact the GSK Hotline on +27 11 745 6001 or 0800118274.

*We do not supply our products directly to consumers. By selecting the Buy Now button on this page, you will be re-directed to a list of retailers’ websites for purchase. Kindly note that purchase will be subject to stock availability

Promotion Number: PM-ZA-ENO-21-00018

ENO® POWDER FAQs

ENO® TUMS FAQs

ENO^® POWDER FAQs

ENO^®TUMS FAQs